Hi. This is Arthur Morgan, helpdesk administrator for Youth For Christ USA in Colorado.
I'm doing some maintenance on our software licensing, and at the same time needing to transfer a copy of MediaShout 3 from a PC being retired to a different one. Unfortunately, I can't locate our licenses or original media for either of the 2 Windows copies that I show on our books.
Specifically, I am showing a copy of 18.104.22.1689 and a copy of 22.214.171.1243.
1. Do you have records on your end of our past purchases, especially of version 3 (I have multiple copies of 2 and 2.5 in my disk cabinet)?
2. Is this something that can be downloaded from you in order for me to burn an ISO for future use?
3. If you have the records, can you provide me with activation keys for the 2 copies of version 3.0 that I have?
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I found several records for Youth For Christ, USA in Colorado, but none with your name. If you go to Help/About MediaShout, you will find a 12 digit number. This is your license code. Chances are, the number will be the same on both systems. The fact that you are showing 2 versions (126.96.36.1999 and 188.8.131.523) means system maintenance is not being done. Those who purchased V3.0, could update to V3.5 for free as the updates were released.
V3 was never offered as a download, so a replacement disc will need to be purchased. But being V3 was never supported on Windows 7, I recommend upgrading to V4.5.
Being we need to track your serial number, please give me a call. You can find my contact information if you mouse over my avatar.